What We Do

Our Services

We provide a proven country management methodology for the ongoing provision and support of IT support services.

Everything Your Business Needs

From day-one installation to ongoing support and full technology refresh cycles — our services cover the entire IT lifecycle.

Onsite Installation

Expert setup of hardware, software, and peripheral devices at your location, on schedule.

Asset Audits

Full inventory and condition assessment of your IT estate to optimise costs and compliance.

Product Configuration / Commissioning

Pre-configured devices and systems ready for immediate deployment across your sites.

Asset Redeployment And Disposal

Secure, environmentally responsible decommissioning and reuse of retired IT assets.

Infrastructure And Network Engineering

Design, installation and optimisation of LAN, WAN, and wireless network infrastructure.

Systems Design, And International Integration/Deployment

End-to-end planning and rollout of IT systems across multiple countries and sites.

Technology Refresh, Rollouts, Upgrades And Migrations

Seamless upgrade programmes that modernise your fleet with minimal business disruption.

Project Management

Dedicated PMs who coordinate every aspect of your IT project from kickoff to sign-off.

Break/Fix Maintenance

Rapid response diagnosis and repair to get faulty hardware back online fast.

End-User Application And Technical Support Helpdesk

Friendly, knowledgeable L1/L2 support for your end users, available around the clock.

On Site Installations, Moves, Adds And Changes (IMACs)

Professional handling of all workplace IT changes — desk moves, additions, and reconfigurations.

Asset Tagging And Recording

Barcode and RFID tagging with full audit trail documentation for every asset in your estate.

NielloSoft Support Team Will Meet All Your Needs.

Our support team operates round the clock — so your business never has to stop. From routine maintenance to critical incident response, we have you covered across all regions.

Support Capabilities

  • Maintenance And Repair Services All Over Europe
  • Well Trained, Highly Motivated And Mobile Technical Staff
  • Appearance In Your Name Or The Name Of Your Customer Upon Request
  • 24/7 Availability Upon Request
  • Flexibility In Response To Your Specific Requirements During Project Realisation
  • Demand Related Support Conception

Effective Implementation Of The Project Requires Several Major Steps.

Every project follows a proven methodology to ensure consistent, high-quality outcomes — from the first site survey all the way to final sign-off and handover documentation.

01
Scheduling
02
Disposition
03
Installation Of Active And Passive Components
04
Calibration
05
Customer/Client Inspection
06
Documentation/Reports

The Right People for Every Job

Our network of industry connections and strategic partners remains unmatched for short term / mid-term and longer term projects and staffing requirements.

Start a Project